LinkPlease billing policy

Return and Refund Policy

This policy explains how cancellations, renewals, billing corrections, and refund requests work for LinkPlease Free, Monthly, Annual, and custom Instagram automation plans.

Effective date12 Aug 2025

Free plan

No payment is required for free usage.

Paid renewals

Cancel before renewal to stop future billing.

Support first

Billing errors are reviewed by our team.

1. Free plan

The LinkPlease Free plan does not require payment, so there is no paid amount to refund.
Free users can continue using the available free workspace features, disconnect Instagram, stop using the service, or upgrade to a paid plan at any time.
Feature limits on the Free plan may change as the product, Meta API access, and infrastructure costs evolve.

2. Monthly plan cancellation

Monthly subscriptions, including Instagram Pro or Gmail Assistant, renew automatically unless they are cancelled before the next billing date.
To avoid the next charge, please request cancellation at least 3 days before your upcoming payment date. This helps us process the request before the renewal cycle begins.
After cancellation, your paid features remain available until the end of the current monthly billing period.

3. Monthly plan refund policy

Payments already charged for the current monthly billing cycle are non-refundable.
Once your monthly plan is cancelled, it will not renew for the next billing cycle.
Duplicate charges, billing errors, or failed upgrade issues will be reviewed by our support team and corrected where applicable.

4. Annual plan cancellation

Annual subscriptions, including Instagram Pro or Gmail Assistant, can be cancelled at any time, but cancellation stops the next renewal only.
Your premium access remains active until the end of the annual billing period you have already paid for.
Annual subscriptions are priced as a longer-term commitment and are not converted into monthly billing after cancellation.

5. Annual plan refund policy

Annual plan payments are non-refundable for the active billing cycle unless a refund is required by applicable law or approved for a confirmed billing mistake.
No partial, prorated, or unused-month refund is provided after the annual plan has started.
If you believe a charge was made incorrectly, contact support with your account email, payment date, transaction ID, and a short explanation.

6. Enterprise and custom plans

Enterprise, agency, or custom plan refunds and cancellations are handled according to the signed agreement, invoice terms, or written commercial terms shared with that customer.
Setup fees, custom development fees, onboarding fees, and one-time service fees are generally non-refundable unless stated otherwise in writing.

7. Meta, Instagram, and third-party restrictions

LinkPlease depends on official Meta, Instagram, Google, and Gmail APIs, user permissions, platform approvals, webhooks, hosting, email, and payment providers.
Refunds are not provided for issues caused by a user's Meta account restriction, Instagram account limitation, Google account limitation, missing permissions, policy violation, disabled business assets, or third-party platform outage.
We will help troubleshoot platform connection issues where reasonably possible, but access to Meta, Instagram, Google, or Gmail systems is controlled by those platforms.

8. Abuse of refunds and cancellations

We may deny refund or cancellation abuse when an account repeatedly subscribes, uses paid features, cancels, and requests exceptions in a way that harms the service.
Accounts involved in payment abuse, chargeback abuse, spam, policy violations, or unauthorized automation may be limited, suspended, or terminated.

9. How to cancel or request billing help

To cancel a paid subscription or ask a billing question, contact LinkPlease support at support@linkplease.co.in.
Include your registered account email, plan name, payment date, transaction ID if available, and the reason for your request.
Approved billing corrections are normally processed within 5 to 10 business days, depending on the payment provider and bank processing time.

10. Policy updates

We may update this Return and Refund Policy as LinkPlease adds new plans, billing providers, countries, or product features.
Any updated policy will be posted on this page. Significant changes may also be communicated by email or inside the LinkPlease dashboard.

Need billing help?

Email support@linkplease.co.in with your registered email and payment details.

Questions before upgrading?

Contact support